🚚 Industry Growth & Market Outlook Courier, Express & Parcel (CEP) Market: Nigeria’s CEP market is projected to grow from $119.76 million in 2024 to $218.78 million by 2032, with a CAGR of 7.8%. This surge is fueled by urbanization, a rising middle class, and the e-commerce boom. ...
With the surge of e-commerce and on-demand services across Africa, delivery expectations have never been higher. Yet, despite investing in motorbikes, mobile apps, and fleet tools, one crucial element is often overlooked: the people doing the work. From late deliveries to poor customer service, t...
Fleet operators across Africa are facing a costly problem: keeping skilled riders and managers on the job. High attrition slows growth, weakens customer experience, and drains resources. High turnover rates not only disrupt operations but also increase recruitment and training costs. Implementing...
In Africa's rapidly expanding last-mile logistics sector, technical proficiency alone isn't sufficient. Soft skills—such as communication, time management, and emotional intelligence—are crucial for both delivery riders and their managers to ensure efficiency, safety, and customer satisfaction. ...
Africa’s last-mile logistics sector is expanding rapidly, driven by e-commerce, urbanization, and a growing gig economy. According to Statista, the logistics industry in Africa is expected to grow at an annual rate of 7.3% through 2025, highlighting the rapid rise in demand for delivery services. ...