Managing Delivery Rider Side Hustles & Job Abandonment
How Seyi’s Side Hustle Cost the Company ₦485,000; The Issue:
Seyi Akiniyi, a 29-year-old dispatch rider at a Lagos-based logistics company, was considered reliable. He showed up early, completed his runs, and was trusted with a company motorcycle, phone, helmet, and a monthly fuel allowance. But over time, warning signs began to emerge. Customers complained about late deliveries, and Seyi became increasingly unreachable during work hours. His app activity dropped, but no immediate action was taken.
Eventually, the operations team reviewed the hidden GPS tracker installed on Seyi’s bike. The findings were alarming. Almost every night, Seyi used the company bike for unauthorized side jobs, riding long distances across Lagos between 10 PM and 3 AM. During one of these night runs, he got into a minor accident in Surulere, damaging the front of the bike. He never reported it, and showed up for work the next day as usual.
The final blow came on a Friday afternoon. Seyi failed to deliver a package worth ₦145,000, didn’t respond to calls, and only resurfaced the next morning. By then, a major client had canceled their ₦280,000/month contract, citing repeated delivery failures. The damaged bike required ₦38,000 in repairs, and ₦22,000 was lost to emergency refunds and reassigned deliveries.
Total loss: ₦485,000, caused by one rider operating unchecked.
There was no SOP in place for enforcing side work policies, tracking nighttime asset use, or formally warning riders. If the Handling Delivery Side Work & Job Abandonment course had been in place, red flags would have been spotted early, formal warnings issued, and company property protected.
Seyi never resigned—but in effect, he was running his own business with the company resources, damaging company brand and finances. One rider with no oversight can cost more than three months of profit. This course ensures you never let it go unchecked again.
What You Will Get:
- Editable SOP for Side Work & Job Abandonment Management
- No-Side-Work Policy Addendum for rider agreements
- Rider Incident Report Form
- First & Final Warning Letter Templates
- Job Abandonment Notice Template
- Rider Exit Checklist
- Asset Recovery Form
- Rider Declaration of Responsibility
- Homework assignment to apply policy in your workplace
- Practical assessment quiz to test understanding
- Certificate of Completion