If you can’t use your smartphone confidently, you’ll miss orders, get lost, or delay deliveries. In this job, your phone is your tool, your map, and your boss.
This course teaches you how to use delivery apps, maps, chat features, and phone settings like a pro—so you never lose time, mess up a job, or get frustrated over simple tech issues again.
New dispatch riders learning to use apps for delivery
Riders struggling with smartphone settings, GPS, or chat apps
Courier companies onboarding riders with low tech literacy
Field supervisors who want smoother tech communication
Anyone working in tech-based logistics and app dispatching
1 Hour (Self-paced or instructor-led)
How to use delivery and tracking apps step-by-step
How to turn on location, connect to data, and manage battery use
How to read maps, find directions, and avoid navigation mistakes
How to use WhatsApp, voice notes, and customer calls correctly
How to troubleshoot common smartphone issues while on duty
Quizzes & Tests using real app and phone tasks
Homework Assignment to practice key smartphone functions
Certificate of Completion issued after training
By the end of this course, you’ll be able to use any delivery app confidently, fix basic tech problems on your own, and complete jobs faster with fewer mistakes or delays.
Over 60% of last-mile delivery complaints are caused by missed calls, wrong locations, or app errors — not traffic. In Nigeria and similar African markets, 4 out of 10 riders struggle with using smartphones and apps correctly, leading to delays, poor ratings, and lost income.
This free training helps delivery riders overcome tech challenges that slow them down or cost them jobs.
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